Frequently Asked Questions
What are your rental policies?
You can find all of our rental policies if you click here.
So how does this all work?
How much does this all cost?
Do you have a minimum order requirement?
Do you allow us to pickup our rentals if we don't want delivery?
Where do you deliver and what does it cost?
The delivery area we most often cover includes all four South Florida Counties – Miami-Dade, Broward, Palm Beach, and Monroe – within 80 miles of our Miami-based showroom. White Glove Delivery service starts at $350 and is based on distance traveled and size of the order. The service is already factored into all order minimums that are mentioned on our site.
For any delivery orders outside of South Florida (more than 80 miles from zip code 33126), you can expect to cover the standard white glove delivery service, plus cost of hotel and meals on the road. Hotel may be required for up to two nights, depending on the size of the event, location, and times requested.
When should I reserve everything?
Do I have to give a deposit?
Do you support gay marriage?
What happens if something breaks or gets lost?
Can I rent something for longer than 1 day?
Do you rent things by the hour?
Would you be interested in collaborating on an upcoming photo shoot for publication?
We participate in a handful of artistic collaborations throughout the year under the creative direction of our in-house design-lead. Please email us all of the details of your ideas including a list of vendors involved, inspiration board, as well as the items that you’re interested in so we can determine if your project is the right fit. Requests that are missing these details are unable to be considered.